Please email info@austintrailoflights.org with your name, email, and the original & corrected shirt size , and we can assist from there.

Runner's Wave - exclusive window between 5:45-6pm.

WAVE 1 - startling line begins at 6:00pm and will remain open until 6:30pm.

WAVE 2 - starting line begins at 6:445pm and will remain open until 7:30pm.

WAVE 3 - starting line begins 7:45pm and will remain open until 9:00pm.

Guests are able to start with the next wave if you miss your original wave's window. No action is needed, just start with the next wave. However, if you are in Wave 2 looking to change to Wave 1; or if you're in Wave 3 looking to change to Wave 2 or Wave 1, there is an associated upgrade fee.

Wave 2 or Wave 3 guests looking to start earlier, can email info@austintrailoflights.org with your name, email, original wave and desired new wave, and we can assist from there.

Please email info@austintrailoflights.org with your name, email, and information that needs changed, and we can assist from there.

2023 Austin Trail of Lights Fun Run participation is available with a required registration pass. No other type of transportation options permitted (such as bikes, scooters, etc). No Refunds or Exchanges. This event is Rain or Shine barring a city park closures. Pets are not permitted. Parking passes are associated to a specific wave and time slot. Late arrivals can participate in the next available wave. Road closures and specific driving directions must be followed to properly access the Fun Run Parking and/or Fun Run Starting Line. This ticket grants a revocable license to the bearer and bearer may be removed at any time for any reason. Your event ticket is a revocable license for the event date/time listed. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by management. Persons entering the facility are subject to search for contraband, alcohol, controlled substances, weapons, firearms, fireworks, video equipment, or professional recording devices, all of which are expressly forbidden, and subject to confiscation. No refunds/exchanges. Ticket user assumes all risks of COVID and personal injury incidental to the event, whether occurring before, during, or after the event. Ticket purchaser/user bears all risks, including cancellation of the event, of inclement weather. passes lost or stolen cannot be replaced. The resale or attempted resale of this ticket at a price higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. This ticket may not be used for advertising, promotion (including contests and sweepstakes) or other trade purposes without the express written consent of Management. Rain policy: passes for outdoor events are purchased at risk of inclement weather. In general, this ticket will not be replaced, refunded, or exchanged unless the event is canceled or postponed or there is an unforeseen city park closure.

According to the Center for Disease Control and Prevention, an inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Senior citizens and guests with underlying medical conditions are especially vulnerable. By completing this purchase and visiting the Austin Trail of Lights, you are, on behalf of yourself or any invitees, voluntarily assuming all risks related to exposure to COVID-19 or any other disease. If you are sick, running a fever, or have been exposed to COVID-19, please stay home until you are healthy.

As a condition of my ticket purchase and attendance participation in the Event, you hereby grant Austin Trail of Lights, the event director and host organizations a limited license to use my name, likeness, image, photograph, voice, video, biographical and other information (collectively, “Likeness”), in any media platform or format whatsoever, and to distribute, broadcast and exhibit these without charge, restriction or liability, but only for the purposes of advertising or promoting the Event. The foregoing grant, however, does not constitute consent for any third party to use my Likeness in an endorsement of any product or service without my specific written consent.

Event Protect is the industry standard in event cancellation for Primary Ticket Agents, Secondary Ticket Agents, Events, Travel Package Providers, Venues and Sports Teams. Seeing the Event Protect trademark logo means that if the event is canceled / postponed / abandoned or curtailed due to circumstances outside of the Event Organizer’s control, Event Protect will provide each ticket holder with a refund directly to his or her chosen bank account, no matter the financial state of the Event Organizer or Ticket Agent. This includes booking fees and any extras if booked as part of an event package. To find out more information about Event Protect, please visit their website here.

Optional Refundable Booking protection is available during the purchase process with our ticketing partner, Ticketbud, via “RefundProtect” for a nominal fee. Upgrade your booking and receive a 100% refund if you cannot attend for one of the reasons outlined below or for one of the many reasons outlined in the RefundProtect Terms and Conditions here, which you accept when you select a Refundable Booking at checkout. Sickness, Accident, Injury; Public transport failure; Private vehicle failure; Emergency services recall; Home emergency; Immediate relative sickness; Pre-existing medical conditions; and many more. If you are not interested in Refundable Booking, simply decline this offer during checkout. Note ticket purchases are non-refundable and non-exchangeable otherwise.

Optional Refundable Booking protection is available during the purchase process with our ticketing partner, Ticketbud, via “RefundProtect” for a nominal fee. Upgrade your booking and receive a 100% refund if you cannot attend for one of the reasons outlined below or for one of the many reasons outlined in the RefundProtect Terms and Conditions here, which you accept when you select a Refundable Booking at checkout.

- Sickness, Accident, Injury

- Public transport failure

- Private vehicle failure

- Emergency services recall

- Home emergency

- Immediate relative sickness

- Pre-existing medical conditions

- And many more…

If you are not interested in Refundable Booking, simply decline this offer during checkout. Note ticket purchases are non-refundable and non-exchangeable otherwise.

All ticket sales to the 2023 Fun Run (General Admission, VIP, Youth, Parking, Finish Line Festival) are FINAL, and are non refundable and non exchangeable. Barring any extreme weather, lighting, or city park closures, the 2023 Fun Run is RAIN or SHINE. Tickets for outdoor events are purchased at risk of inclement weather. Your event ticket is a revocable license for the event date/time listed on the front. Event Producer reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Event Producer. Persons entering the facility are subject to search for contraband, alcohol, controlled substances, weapons, firearms, fireworks, or other prohibited items, and subject to confiscation. Ticket user assumes all risks of COVID-19 and personal injury incidental to the event, whether occurring before, during, or after the event. Ticket purchaser/user bears all risks, including cancellation of the event. Tickets lost or stolen cannot be replaced. The resale or attempted resale of this ticket at a price higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. This ticket may not be used for advertising, promotion (including contests and sweepstakes) or other trade purposes without the express written consent of Event Producer. Ticket user consents to the Event Producer’s use of the ticket user’s image or likeness incidental to any video display, transmission or recording of the event. Exotic, dangerous, or aggressive pets will not be permitted at the discretion of Festival Security & Staff and refunds will not be issued for their owners.

Can't find them, having trouble printing, or not sure if you have an Ticketbud account? The easiest way to get your tickets is to find your email order confirmation; tickets are usually downloadable via a link in the confirmation or attached as a PDF file you can print. Check spam folder as sometimes messages from Ticketbud can get filtered. If you need further assistance, please email info@austintrailoflights.org and a customer service member will follow up with you directly.

Registration confirmations and tickets will be sent via email with your order confirmation and receipt from our ticketing partner, Ticketbud. folder or junk mail as sometimes Ticketbud messages get filtered. Each registration ticket, parking pass, or Finish Line Festival ticket will be included in ONE ticket link and/or attachment in your order confirmation. Each page represents a separate ticket , depending on your items purchased – be sure to scroll through the entire document to view all pages / passes. Please have this email hand to display the event pass(es) on your smart phone (or print the registration 'ticket' ent and bring with you) to present to staff at Fun Run Packet Pick-Up. Your registration ticket will be scanned for validation and event admission, and T-shirt and Fun Run bib redemption.

If you cannot locate your purchase confirmation email and passes, please visit ticketbud.com, login to your account, and print/view/download your passes directly.

If you still have not received a ticket confirmation email within 48 hours of the event, contact info@austintrailoflights.org for further assistance.

Yes, the name on the registration ticket should match the actual guest that will participate in the Fun Run.

Fun Run registration can be purchased thru our website or thru or official ticketing partner, Ticketbud, beginning August 17, 2023. Please be aware when considering tickets from any other website or source. We strongly discourage guests from purchasing tickets thru StubHub, Craigslist, and other ticket resellers and partners, as they are often invalid, and buyer beware. Only registration tickets thru austintrailoflights.com and Ticketbud are 100% guaranteed.

We are grateful for the service of our Military and First Responders, however, there is no individual military, senior, or student discount pricing available for the Fun Run. You could gather up your military buddies and fellow students to be eligible for the team perks if you have a group of 36 or more, but do it before November 9 so you receive all the benefits.

Your Fun Run ticket(s) and order confirmation receipt will be emailed to you from our partner, Ticketbud - check your spam folder. Not sure if your order went through? All you have to do is log into your Ticketbud account or enter the email address you used to register. You can check to see that your order went through successfully on the passes page when logged in. Or search for a confirmation email from "Ticketbud" or "Ticketbud Orders” to locate your tickets. If you still have not received a ticket confirmation email, contact info@austintrailoflights.org for further assistance.

Fun Run Registration purchases will most likely appear on your credit card statement referencing "Ticketbud", our online ticketing partner. The way the charge appears on your statement can vary if the purchase was made online or on-site at an event. If the ticket purchase was made online through our website or onsite at the Box Office, the charge on your statement typically includes one or more of the following references: "TICKETBUD", "STRIPE", "TRAIL OF LIGHTS FOUNDATION" or "AUSTIN, TX."

Fun Run registration will close prior to the December 2nd "race day". This event usually fills up, so we encourage you to register online quick!

Parking will not be “sold” onsite. A parking pass must be purchased in advance to park at Zilker Park. Parking is limited and it typically sells out so we don't suggest you wait until the day of the race. Parking is specific to your Fun Run registration wave. Parking lots will open at 5pm for Wave 1, at 5:45pm for Wave 2, and at 7:00pm for Wave 3.

Finish Line Festival Only passes will be available for sale beginning at 5:45 pm at the "Hospitality Entrance" for $20 plus fees.

All sales are final and there are no changes, exchanges, order cancellations, or refunds issued.

You can certainly join and/or Create a Team if your group has 36 or more registrants, even after you already registered as an Individual.

Please email ticketing@austintrailoflights.org with your name, email, and desired team, and we can assist from there. Be sure all 36+ members are registered by November 9 to receive all team benefits.

Show your holiday enthusiasm together and register as a team if you have 36 participants or more! Celebrate the holidays with your company, organizations, schools or friends! Team Benefits:

-Teams of 36 or more: Qualify for early packet pick-up, team name on bib and team name on Fun Run T-shirts (Registration deadline to receive bib and/or t-shirt customization is: 11/9/23)*

To register a team of 36+ first contact us at info@austintrailoflights.org and let us know your desired Team Name and number of registrants. Our registration team will generate and send you a dedicated team registration link and additional instructions from there.

You (or the Team Captain) can sign up and pay for all 36+ team members all at once, or each individual team member can register and pay on their own. All 36 don’t have to happen at the same time, they just all need to associate themselves to the same team via your designated team registration process via a direct team registration link. Team members may register as General Admission, Youth, VIP or Youth VIP. All Team members must register for the same start time, or wave.

Teams of 36 or more qualify for early packet pick-up, team name on bib and team name on Fun Run T-shirts (Registration deadline to receive bib and/or t-shirt customization is: 11/9/23)*

Lastly, the Trail is tax exempt as well, so no tax is added to the registration. But there is a ticketing service charge from our partner, and applicable credit card fees. Tax does apply to parking, however.

Teams are not required and you're totally okay to register individually and enjoy the Fun Run with many others, teams, and individuals alike! Organized teams of 36 or more should contact info@austintrailoflights.org to coordinate team registration. All 36+ members need to be registered by November 9 to receive full team benefits.

If you plan to join an existing team of 36 or more registrants, please contact your team organizer for a dedicated team registration link.