Can't find them, having trouble printing, or not sure if you have an Ticketbud account? The easiest way to get your tickets is to find your email order confirmation; tickets are usually downloadable via a link in the confirmation or attached as a PDF file you can print. Check spam folder as sometimes messages from Ticketbud can get filtered. If you need further assistance, please email info@austintrailoflights.org and a customer service member will follow up with you directly.