The Trail of Lights welcomes the use of service animals in compliance with applicable laws. Individuals using service animals shall be solely responsible for such animals, including for any and all claims or losses to third parties arising from or relating to such animals.

"Comfort," "Therapy," or "Emotional Support" animals do not meet the federal definition of a service animal and shall not be permitted on festival grounds.

All service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal's work or unless the individual's disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective controls. The Trail of Lights shall at all times, have the right to deny the use of service animals if (i) the animal is not in control by the user and (ii) the handler cannot or does not regain control of the service animal. The Austin Trail of Lights shall not be responsible for any such service animal. At all times, the service animal must be under the care or supervision of the individual. Failure to comply may result in removal from the Trail at the sole discretion of staff. No refunds or remedies shall be given to attendees ejected from the Trail and/or denied entry due to their service animal's behavior, or for lost or stolen service animals. Pets and/or animals are prohibited in all other circumstances and will not be allowed in the Trail.